Shipping and Delivery Policy
Last updated: July 2026
We currently ship across India through reputed courier partners, with international shipping coming soon. Serviceable PIN codes are shown at checkout. If we are unable to deliver to your location, your order will be cancelled and any prepaid amount refunded.
Payment options
we accept prepaid payments (UPI, cards, net banking, wallets) and Cash on Delivery where available.
Processing and dispatch
orders are usually processed within 1 to 2 business days. Orders are not dispatched or delivered on Sundays and public holidays.
Delivery timelines (estimates)
metro cities 2 to 4 business days, other cities and towns 4 to 7 business days. Remote areas may take longer. These are estimates and not guaranteed dates.
Shipping charges
free shipping on orders over ₹1,499, otherwise a flat ₹79 is shown at checkout before payment.
Tracking
once dispatched, you will receive a tracking link on the phone number and email provided at checkout.
Damaged parcels
if the outer packaging appears tampered with or damaged on arrival, please refuse delivery or record it and notify us within 48 hours at team@visualory.com.